Guest Experience Pro — Front Desk

Northwest x Southern Hospitality; Lewiston (ID); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

Paid holidays after 1 year

Paid time off from day one

401(k)

Travel discounts

Referral bonuses

Career advancement opportunities

Job summary

Northwest x Southern Hospitality invites applications for a Guest Service Representative (Front Desk Clerk) at Courtyard by Marriott, Lewiston Idaho. This role focuses on guest check-in/check-out and coordinating hotel services to ensure a smooth stay.

Candidates with high school diploma or equivalent, plus hospitality experience, are preferred. Expect up to 40 hours per week with varied shifts, including nights and weekends. Join a team that values guest satisfaction and professional growth.

Qualifications

• High school diploma or equivalent; hospitality experience preferred.
• Strong organizational and communication skills; ability to solve problems.
• Ability to work well in a team and handle varied shifts including nights, weekends, holidays.

Responsibilities

• Ensure guest satisfaction through check-in and check-out and coordination of hotel services.
• Serve as primary contact for guests, answering questions, resolving issues, and coordinating with hotel staff.

Skills

Customer service

Communication

Teamwork

Organization

Multitasking

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Front desk software

Job description

Northwest x Southern Hospitality invites applications for a Guest Service Representative (Front Desk Clerk) at Courtyard by Marriott, Lewiston Idaho. This role focuses on guest check-in/check-out and coordinating hotel services to ensure a smooth stay.

Candidates with high school diploma or equivalent, plus hospitality experience, are preferred. Expect up to 40 hours per week with varied shifts, including nights and weekends. Join a team that values guest satisfaction and professional growth.