Guest Experience Pro - Flexible Shifts & Training

Target; New York (NY); On-site; USD 46,885,000 - 63,433,000; Full time

Job summary

Target is seeking a Guest Advocate in New York, NY to greet guests, resolve issues, and assist with returns and digital features, delivering a friendly and efficient shopping experience.

The role requires strong communication, teamwork, and adaptability to peak times. Training covers store policies, safety and loyalty programs, with exposure to Order Pick-Up, Drive Up, and online ordering.

Entry-level pay and benefits eligibility are available, with a supportive team environment.

Qualifications

• Excellent communication and positive language when interacting with guests.
• Welcoming and helpful attitude toward guests and team members.
• Attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to operate handheld scanners and other technology devices.
• Work independently and with a team.
• Remain focused in a fast-paced environment and handle multiple tasks.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting guests and guiding them.
• Help guests find what they need and resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you.
• Support peers and adapt to business needs while maintaining a positive attitude.
• Promote and explain benefits, promotions and services, including the Target App.
• Maintain a clean work area and comply with safety standards.

Skills

Guest interaction

Communication

Teamwork

Problem solving

Flexibility

Multitasking

Customer service

Technical proficiency

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate in New York, NY to greet guests, resolve issues, and assist with returns and digital features, delivering a friendly and efficient shopping experience.

The role requires strong communication, teamwork, and adaptability to peak times. Training covers store policies, safety and loyalty programs, with exposure to Order Pick-Up, Drive Up, and online ordering.

Entry-level pay and benefits eligibility are available, with a supportive team environment.