Guest Experience Specialist — Flexible Hours & Growth

McDonald's Restaurants Limited; Bel Air (MD); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Team-first culture

Education benefits (Archways)

Free high school diploma program

College tuition assistance

English language learning

Career advising and development

CTU partnership

Tuition assistance for family

Job summary

Dukart Management is hiring a Guest Experience Specialist to welcome guests, guide them through orders, and ensure meals are prepared and delivered accurately across our McDonald’s restaurants in Delaware and Maryland.

You’ll work in a fast-paced team, whether at the counter or drive-thru, with hands-on training and clear growth paths through Archways to Opportunity. Flexible schedules help balance life, school, or other work while earning reliable income.

Responsibilities

• Greet guests and assist with orders in a friendly, professional manner
• Assemble food and drinks accurately and quickly
• Keep service areas clean, stocked, and organized
• Coordinate with kitchen team to ensure hot, fresh orders
• Handle guest feedback and resolve issues professionally

Job description

Dukart Management is hiring a Guest Experience Specialist to welcome guests, guide them through orders, and ensure meals are prepared and delivered accurately across our McDonald’s restaurants in Delaware and Maryland.

You’ll work in a fast-paced team, whether at the counter or drive-thru, with hands-on training and clear growth paths through Archways to Opportunity. Flexible schedules help balance life, school, or other work while earning reliable income.