Guest Experience Pro - Fast-Paced Retail Role

Target; Woburn (MA); On-site; USD 25,000 - 38,000; Full time

Job summary

Target is seeking a Guest Advocate in Woburn, MA. This entry-level role supports guest experiences, helps shoppers find items, handles returns, and promotes Target’s benefits and loyalty programs. You will work in a fast-paced environment, learn to use in-store and digital tools, and deliver friendly, efficient service.

Training is provided, and flexibility is valued. The position includes opportunities to grow with the team and contribute to a positive shopping experience for guests.

Qualifications

• Experience in guest-facing roles is helpful but not required.
• Ability to greet guests and resolve simple issues with a friendly attitude.
• Comfort with using handheld scanners and store technology.

Responsibilities

• Greet guests and provide a welcoming experience.
• Help guests locate products and resolve questions.
• Process returns and exchanges per store policies.
• Maintain cleanliness and restock while assisting guests.

Skills

Guest communication

Customer service

Teamwork

Tech savvy

Tools

Handheld scanners

POS systems

Job description

Target is seeking a Guest Advocate in Woburn, MA. This entry-level role supports guest experiences, helps shoppers find items, handles returns, and promotes Target’s benefits and loyalty programs. You will work in a fast-paced environment, learn to use in-store and digital tools, and deliver friendly, efficient service.

Training is provided, and flexibility is valued. The position includes opportunities to grow with the team and contribute to a positive shopping experience for guests.