Guest Experience & Operations Specialist

Highgate Hotels, LP; Boston (MA); On-site; USD 27,552 - 34,440; Part time

Job summary

Highgate Hotels, LP is looking for a Hospitality Operations Associate in Boston. This role involves responding to guest requests, maintaining standards, and working in a fast-paced environment. You will collaborate with multiple departments, gaining diverse experience in hospitality.

The ideal candidate possesses strong communication skills and a customer service orientation. This position offers hourly compensation ranging from $20.00 to $25.00.

Qualifications

• Must maintain a warm and friendly demeanor at all times.
• Ability to effectively communicate with employees and guests.
• Must be able to multitask and prioritize functions.

Responsibilities

• Respond to all guest requests and complaints in a courteous manner.
• Ensure compliance with Forbes standards.
• Follow Highgate hotel policies and house rules.

Skills

Communication

Multitasking

Customer Service

Teamwork

Initiative

Job description

Highgate Hotels, LP is looking for a Hospitality Operations Associate in Boston. This role involves responding to guest requests, maintaining standards, and working in a fast-paced environment. You will collaborate with multiple departments, gaining diverse experience in hospitality.

The ideal candidate possesses strong communication skills and a customer service orientation. This position offers hourly compensation ranging from $20.00 to $25.00.