Guest Experience Lead | Flexible Schedule & Benefits

Pilot Travel Centers LLC.; Houston (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise store operations and teammates. The role emphasizes excellent customer service, smooth daily operations, and assisting managers to maintain a high standard of store presentation and service.

The position requires the ability to work a flexible schedule including nights, days, weekends and holidays, with pay starting between $14.20 and $21.10 per hour. Applicants may need to pass a background check.

Qualifications

• Previous experience or working knowledge of retail operations.
• Incredible customer service skills & the ability to help maintain a customer focused culture.
• Must be proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Oversee daily store operations and supervise employees.
• Respond to customer needs with excellent service.
• Support managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Teamwork

Calculator/Computer skills

Job description

Pilot Company is seeking a Shift Leader to supervise store operations and teammates. The role emphasizes excellent customer service, smooth daily operations, and assisting managers to maintain a high standard of store presentation and service.

The position requires the ability to work a flexible schedule including nights, days, weekends and holidays, with pay starting between $14.20 and $21.10 per hour. Applicants may need to pass a background check.