Guest Experience & Operations Leader

Summerwood Corporation; Alexandria (VA); On-site; USD 38,000 - 50,000; Full time

Job summary

Summerwood Corporation in Alexandria is looking for a Shift Manager to assist with routine operational and administrative tasks. The role focuses on driving customer satisfaction, maintaining quality standards, and conducting daily audits of food safety.

The ideal candidate will provide coaching to crew members while monitoring service speed and operational processes. Experience in food service management is preferred. Join us in delivering excellence in guest relations.

Qualifications

• Experience in food service management or similar role is preferred.
• Ability to handle cash procedures and conduct inventory audits.
• Strong customer service and communication skills.

Responsibilities

• Assist with routine administrative and operational tasks.
• Maintain customer satisfaction and product quality.
• Conduct daily inventory and food safety audits.

Job description

Summerwood Corporation in Alexandria is looking for a Shift Manager to assist with routine operational and administrative tasks. The role focuses on driving customer satisfaction, maintaining quality standards, and conducting daily audits of food safety.

The ideal candidate will provide coaching to crew members while monitoring service speed and operational processes. Experience in food service management is preferred. Join us in delivering excellence in guest relations.