Guest Experience & Operations Lead

Arby's, Inc.; Moorhead (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Bonus Program

Full Time & Part Time Shifts

Health Insurance

Health Savings Account

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurant Group, LLC, a proud Arby’s franchisee, seeks a Restaurant Assistant Manager to guide the team toward a positive guest experience, uphold quality, safety, and cleanliness, and support the General Manager.

You will hire, train, coach, and coach the team; use AES Systems; manage cash and inventory controls; and strive for strong service, operations, and financial results. Ideal candidates excel in leadership, coaching, and customer service.

Qualifications

• Must have strong leadership and guest‑first mindset.
• Proven coaching and team development abilities.
• Excellent customer service and communication skills.
• Experience leading restaurant operations and teams.
• Understanding of cash and inventory controls.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests
• Hire, train & coach the team
• Utilize AES Systems to run a great restaurant every shift, every day
• Implement restaurant controls, especially cash & inventory
• Set and meet restaurant goals for service, operations and financial results

Skills

Leadership

Coaching

Customer Service

Team Management

P&L Management

Tools

AES Systems

Job description

AES Restaurant Group, LLC, a proud Arby’s franchisee, seeks a Restaurant Assistant Manager to guide the team toward a positive guest experience, uphold quality, safety, and cleanliness, and support the General Manager.

You will hire, train, coach, and coach the team; use AES Systems; manage cash and inventory controls; and strive for strong service, operations, and financial results. Ideal candidates excel in leadership, coaching, and customer service.