Guest Experience & Operations Lead

Dine Brands Global; Cortez (CO); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global is seeking a restaurant supervisor to lead a team at our Cortez location. You will supervise daily operations, ensure guest satisfaction, and support training and development of staff. The role emphasizes hospitality, safety, and profitability in a fast-paced environment.

The position offers a competitive salary, a quarterly bonus plan, and benefits including 401K and health/dental/vision options. Flexibility to work nights, weekends, and holidays is required.

Qualifications

• 1-2+ years of supervisory experience in casual dining preferred.
• Experience teaching and training staff preferred.
• Strong personal and professional integrity.
• Ability to handle confidential information with discretion and good judgment.
• Thrives in a fast-paced work environment.
• Problem-solving on the fly.
• Passion for hospitality and guest interaction.
• Hands-on when needed.
• Flexible availability including nights, weekends, and holidays.
• Passion for food service and exceptional guest service.
• Ability to lift/carry up to 50 pounds occasionally.

Responsibilities

• Operational Excellence: Maintain restaurant cleanliness, safety, and food presentation.
• Guest Experience: Ensure a positive dining experience and address guest concerns.
• Staff Management: Supervise, train, and develop team members.
• Financial Performance: Assist with inventory control and profitability.
• Team Leadership: Lead and motivate staff to meet daily goals and maintain a positive environment.
• Employee Development: Recruit, onboard, and train new employees.
• Communication: Serve as point of contact for staff, vendors, and internal teams.

Skills

Supervisory experience

Staff training

Integrity

Job description

Dine Brands Global is seeking a restaurant supervisor to lead a team at our Cortez location. You will supervise daily operations, ensure guest satisfaction, and support training and development of staff. The role emphasizes hospitality, safety, and profitability in a fast-paced environment.

The position offers a competitive salary, a quarterly bonus plan, and benefits including 401K and health/dental/vision options. Flexibility to work nights, weekends, and holidays is required.