Restaurant Team Lead – Guest Experience & Ops

Dine Brands Global; Orange City (FL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global is seeking a Restaurant Supervisor in Orange City, FL to lead daily operations and drive guest satisfaction. You will supervise and train staff, ensure safety and quality, and help manage costs to support profitability.

The role emphasizes hands-on leadership and active engagement with guests in a fast-paced environment. Qualified candidates have 1-2+ years of supervisory experience in casual dining, a passion for hospitality, and a commitment to teamwork.

Qualifications

• 1-2+ years of supervisory experience in casual dining.
• Experience teaching and training staff.
• Strong personal and professional integrity.
• Ability to handle confidential information with discretion.
• Passion to thrive in a fast-paced work environment.
• Ability to solve problems on the go.
• Passion for hospitality and guest interaction.
• Hands-on when needed to assist the team.
• Flexible availability including nights, weekends and holidays.
• Passion for food service and exceptional guest service.

Responsibilities

• Operational Excellence: maintain restaurant cleanliness and safety, ensure proper food prep and presentation.
• Guest Experience: ensure positive dining experiences, address complaints, provide timely, friendly service.
• Staff Management: supervise, train, and develop team members to meet standards.
• Financial Performance: assist inventory management, control costs, maximize profitability.
• Team Leadership: lead and motivate staff to hit daily goals and maintain a positive environment.
• Employee Development: recruit, onboard, and train new employees with growth opportunities.
• Communication: act as a point of contact for staff, vendors, and internal teams.

Skills

Supervisory experience

Staff training

Guest service

Integrity and discretion

Hospitality passion

Problem solving

Team leadership

Flexible availability

Job description

Dine Brands Global is seeking a Restaurant Supervisor in Orange City, FL to lead daily operations and drive guest satisfaction. You will supervise and train staff, ensure safety and quality, and help manage costs to support profitability.

The role emphasizes hands-on leadership and active engagement with guests in a fast-paced environment. Qualified candidates have 1-2+ years of supervisory experience in casual dining, a passion for hospitality, and a commitment to teamwork.