Guest Experience & Operations Coordinator

Bold Insight Inc.; Chicago (IL); On-site; USD 34,095 - 48,560; Part time

Benefits offered by this job

Collaborative team environment

Casual workplace culture

Job summary

A prominent research firm in Chicago is seeking a Client Services Coordinator to create positive experiences for clients and study participants. This part-time role requires strong communication skills, attention to detail, and the ability to juggle multiple tasks. Responsibilities include preparing research labs, greeting participants, and ensuring client satisfaction. Ideal candidates have 1-2 years of customer service experience and a valid driver's license. Join a supportive team dedicated to operational excellence in a collaborative work environment.

Qualifications

• 1-2 years of customer service or hospitality experience required.
• Valid driver's license and access to a vehicle are necessary.

Responsibilities

• Prepare research labs for sessions, ensuring cleanliness and equipment functionality.
• Greet participants and guide them through the check-in process.
• Communicate proactively with clients and address their needs.

Skills

Strong communication skills

Attention to detail

Ability to manage multiple tasks

Calm demeanor in fast-paced situations

Experience with Office 365 or Google Workspace

Flexible weekday availability

Education

High school diploma or GED

Job description

A prominent research firm in Chicago is seeking a Client Services Coordinator to create positive experiences for clients and study participants. This part-time role requires strong communication skills, attention to detail, and the ability to juggle multiple tasks. Responsibilities include preparing research labs, greeting participants, and ensuring client satisfaction. Ideal candidates have 1-2 years of customer service experience and a valid driver's license. Join a supportive team dedicated to operational excellence in a collaborative work environment.