Client Services Coordinator - Research-Driven Support

MPX; Portland (ME); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, and vision insurance

Employee Assistance Program

Job summary

A leading technology company in Portland, Maine is seeking a Client Services Coordinator. This entry-level role requires strong attention to detail and the ability to manage multiple tasks in a fast-paced environment. Responsibilities include overseeing client requests, researching complex issues, and ensuring accuracy. The ideal candidate will be organized, adaptable, and have strong communication skills. Benefits include health insurance and paid time off in a collaborative team environment.

Qualifications

• Ability to manage multiple tasks at once.
• Comfortably navigate internal databases to support special handling requests.
• Interest in learning client servicing processes and industry-specific practices.
• Comfortable working in a fast-paced environment with high-volume activity.
• Demonstrated accountability and commitment to quality.

Responsibilities

• Research and resolve complex special handling requests.
• Oversee the processing of client requests ensuring accuracy.
• Monitor daily file transmissions and approve orders.
• Serve as a point of contact for routine client requests.
• Assist with preparing quotes and client reporting.

Skills

Strong attention to detail

Effective written and verbal communication skills

Ability to adapt to changing priorities

Proficiency with Microsoft Office Suite

Collaborative, team-oriented mindset

Tools

Microsoft Office Suite

Job description

A leading technology company in Portland, Maine is seeking a Client Services Coordinator. This entry-level role requires strong attention to detail and the ability to manage multiple tasks in a fast-paced environment. Responsibilities include overseeing client requests, researching complex issues, and ensuring accuracy. The ideal candidate will be organized, adaptable, and have strong communication skills. Benefits include health insurance and paid time off in a collaborative team environment.