Guest Experience & Operations Assistant

equitylifestyleproperties; Town of Florida (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) match

Paid time off

Job summary

Equity Lifestyle Properties is seeking an Operations Assistant at our Palm Beach Gardens, FL location. You will be the front desk liaison, delivering exceptional guest and resident service.

Your day-to-day includes processing payments, running reports, submitting maintenance requests, and coordinating with the Property Manager to address inquiries promptly. We offer medical, dental, vision, a 401(k) match, paid time off, and equal opportunity employment.

Qualifications

• High school diploma or equivalent.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma

Job description

Equity Lifestyle Properties is seeking an Operations Assistant at our Palm Beach Gardens, FL location. You will be the front desk liaison, delivering exceptional guest and resident service.

Your day-to-day includes processing payments, running reports, submitting maintenance requests, and coordinating with the Property Manager to address inquiries promptly. We offer medical, dental, vision, a 401(k) match, paid time off, and equal opportunity employment.