Guest Experience & Operations Assistant

Hotel Baxter, a Noble House Hotel; Bozeman (MT); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Holidays, PTO, Matching 401k

On Demand Pay

Team meals and parking

Discounts on stays and dining

Job summary

Hotel Baxter, a Noble House Hotel in Bozeman, MT, is seeking an Operations Assistant to provide administrative, operational and guest service support for our historic property. This entry-level role offers exposure to office administration, guest engagement, marketing initiatives and restoration-related projects, with opportunities to grow in hospitality.

You will join a team that values warmth, excellence without elitism and a culture of collective hospitality.

Qualifications

• Entry-level role in a historic hotel setting.
• Requires strong written and verbal communication skills.
• Experience in customer service, hospitality, retail, or office admin is a plus.

Responsibilities

• Provide Administrative & Operational Support: calendars, records, filing, vendor communications, scheduling and invoices.
• Hospitality & Guest Experience Support: greet visitors, answer inquiries, knowledge of local attractions and resources.
• Community Engagement & Employee Experience Support: assist with team events, trainings, promotions, and social content.

Skills

Positive attitude

Professionalism

Excellent communication

Organizational skills

Customer service mindset

Education

Associate degree or coursework in related areas

High school diploma

Tools

Microsoft 365

Outlook

Word

Excel

PowerPoint

Teams

Job description

Hotel Baxter, a Noble House Hotel in Bozeman, MT, is seeking an Operations Assistant to provide administrative, operational and guest service support for our historic property. This entry-level role offers exposure to office administration, guest engagement, marketing initiatives and restoration-related projects, with opportunities to grow in hospitality.

You will join a team that values warmth, excellence without elitism and a culture of collective hospitality.