Guest Experience & Membership Specialist

Spotless Brands LLC; Tempe (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading car wash service provider in Tempe, Arizona is seeking a Customer Service Advisor to be the first point of contact for guests. In this role, you will deliver an exceptional customer experience, educate customers about services, and drive sales. The ideal candidate will have strong communication and customer service skills, thrive in a fast-paced setting, and be willing to work flexible hours including evenings and weekends.

Qualifications

• Must be able to successfully pass a background check in accordance with company policies.
• Must be at least 16 years of age.
• Valid driver’s license preferred.

Responsibilities

• Greet every customer with enthusiasm at the point of entry.
• Identify customer needs through open-ended questions.
• Educate customers on available wash and detail packages.

Skills

Excellent communication skills

Strong customer service skills

Sales-minded ability

Effective organizational skills

Ability to multitask

Education

High School Diploma or equivalent preferred

Tools

Point-of-sale systems

Job description

A leading car wash service provider in Tempe, Arizona is seeking a Customer Service Advisor to be the first point of contact for guests. In this role, you will deliver an exceptional customer experience, educate customers about services, and drive sales. The ideal candidate will have strong communication and customer service skills, thrive in a fast-paced setting, and be willing to work flexible hours including evenings and weekends.