Guest Experience & Membership Associate

Whistle Express Car Wash; Concord (NC); On-site; USD 1,653,000 - 2,204,000; Full time

Job summary

Whistle Express Car Wash in Concord, NC is hiring for an Associate to drive guest satisfaction across the wash, vacuum, and detail stations. You will guide guests through the wash experience, ensure the site runs smoothly, and participate in all daily tasks with a hands-on, fast-paced approach.

This role emphasizes physical work outdoors, teamwork, and dependable attendance. No prior experience is required; a 60-day training program is provided to get you started and advancing within the company.

Qualifications

• No experience required. A 60-day structured certification program sets you up from day one.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service and assist with member sign-ups and account management.
• Wash Station Service: Operate wash equipment safely and communicate operational issues to the team.
• Convenience Station: Engage customers and manage member accounts including cancellations and plan changes.
• Stock and organize detail centers: Maintain inventory accuracy and keep areas clean and accessible.
• General duties: Open/close, maintain tunnel safety, and support daily operations.

Job description

Whistle Express Car Wash in Concord, NC is hiring for an Associate to drive guest satisfaction across the wash, vacuum, and detail stations. You will guide guests through the wash experience, ensure the site runs smoothly, and participate in all daily tasks with a hands-on, fast-paced approach.

This role emphasizes physical work outdoors, teamwork, and dependable attendance. No prior experience is required; a 60-day training program is provided to get you started and advancing within the company.