Own It: Fast-Paced Wash & Guest Experience Associate

Whistle Express Car Wash; Conway (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash in Conway, SC is seeking an Associate to guide guests through the wash experience and keep operations running smoothly. This hands-on role covers Welcome, Wash, and Convenience stations with clear opportunities for advancement.

No experience required; a 60-day certification program sets you up from day one. You’ll stay active outdoors and contribute to a fast-paced, customer-focused team.

Qualifications

• No experience required.
• 60-day certification program provided.
• On-the-job training.

Responsibilities

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.
• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.
• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.
• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

Skills

Customer service

Sales guidance

Account management

Teamwork

Job description

Whistle Express Car Wash in Conway, SC is seeking an Associate to guide guests through the wash experience and keep operations running smoothly. This hands-on role covers Welcome, Wash, and Convenience stations with clear opportunities for advancement.

No experience required; a 60-day certification program sets you up from day one. You’ll stay active outdoors and contribute to a fast-paced, customer-focused team.