Customer Experience & Wash Station Associate

Whistle Express Car Wash; Salisbury (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Whistle Express Car Wash in Salisbury, NC is seeking a Team Member to deliver friendly, high-quality customer service while supporting wash operations. You will guide vehicles into the wash tunnel and assist with membership activities to ensure a top-tier experience.

You will maintain cleanliness and safety standards across the wash and convenience areas, handle member sign-ups and account management, and contribute to a positive customer journey.

Qualifications

• Excellent customer service and professional attitude.
• Ability to assist with member sign-ups, changes, and account management.
• Strong teamwork and communication to coordinate with wash operations.

Responsibilities

• Welcome Station and Sales Performance: Provide excellent customer service with a friendly and professional attitude; support sales and membership growth through consistent processes.
• Wash Station Service: Follow safety procedures and maintain a clean, organized wash area; operate wash equipment safely and efficiently.
• Convenience Station: Engage with customers professionally to ensure a positive experience and encourage Google reviews; manage member accounts and inventory.

Skills

Customer service

Sales

Membership management

Team communication

Job description

Whistle Express Car Wash in Salisbury, NC is seeking a Team Member to deliver friendly, high-quality customer service while supporting wash operations. You will guide vehicles into the wash tunnel and assist with membership activities to ensure a top-tier experience.

You will maintain cleanliness and safety standards across the wash and convenience areas, handle member sign-ups and account management, and contribute to a positive customer journey.