Guest Experience Manager — Restaurant Team Leader

Buffalo Wild Wings; Carlsbad (NM); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Bonus program

Free shift meals & meal discounts

Best in class training & continuous学习

Advancement opportunities

Paid time off

401(k) retirement plan

Tuition benefits

Medical, dental and vision

Job summary

Buffalo Wild Wings is seeking a Service Manager to oversee takeout operations and enhance the guest entry experience. You will assist in shift management and coach team members to ensure tasks are performed effectively, creating legendary experiences for guests.

The role emphasizes training, development of the team, and maintaining high standards of service in a fast-paced restaurant environment. Buffalo Wild Wings offers comprehensive benefits and advancement opportunities.

Qualifications

• Preferably, you have 2 years of restaurant or bar management experience.
• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• You have a passion for training and developing your team.

Responsibilities

• As a Service Manager, you'll oversee takeout operations and guest entry experience.
• You will assist in managing shift operations and will coach team members to ensure tasks are performed effectively.
• You will be key in creating legendary experiences for guests.

Skills

Restaurant management

Team leadership

Training & development

Food safety knowledge

Alcohol service knowledge

Computer operations

Job description

Buffalo Wild Wings is seeking a Service Manager to oversee takeout operations and enhance the guest entry experience. You will assist in shift management and coach team members to ensure tasks are performed effectively, creating legendary experiences for guests.

The role emphasizes training, development of the team, and maintaining high standards of service in a fast-paced restaurant environment. Buffalo Wild Wings offers comprehensive benefits and advancement opportunities.