Guest Experience Manager — Restaurant Service

inspirebrands; Mount Juliet (TN); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings is seeking a Service Manager to oversee takeout operations and the guest entry experience. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively.

In this role you will help create legendary guest experiences, train and develop your team, and ensure compliance with health, safety, and labor standards in a fast-paced restaurant setting. Buffalo Wild Wings, Inc. is an equal opportunity employer.

Qualifications

• Preferably, you have 2 years of restaurant or bar management experience.
• You have a general knowledge of labor laws, health codes, safe food handling and sanitation, responsible alcohol service, safety and security systems and procedures, and computer operations.
• You have a passion for training and developing your team.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Assist in managing shift operations.
• Coach team members to ensure tasks are performed effectively.

Skills

Restaurant management

Team coaching

Customer service

Labor law basics

Food safety

Computer operations

Tools

POS systems

Training software

Job description

Buffalo Wild Wings is seeking a Service Manager to oversee takeout operations and the guest entry experience. You will assist in managing shift operations and coach team members to ensure tasks are performed effectively.

In this role you will help create legendary guest experiences, train and develop your team, and ensure compliance with health, safety, and labor standards in a fast-paced restaurant setting. Buffalo Wild Wings, Inc. is an equal opportunity employer.