Guest Experience Manager — Takeout & Service

Buffalo Wild Wings; Cranberry Township (Butler County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Weekly Pay

Bonus Program*

Free Shift Meals & Meal Discounts*

Best in Class Training & Continuous学习

Advancement Opportunities

Paid Time Off*

401(k) Retirement Plan*

Tuition Benefits*

Medical, Dental and Vision*

Champions of Hope*

Cash Referral Program

Journey Wellbeing Support Tool

PerkSpot Discount Program

Recognition Program

Slip Resistant Shoes Programs

Community & Charitable Involvement

Igniting Dreams Grant Program

Training Contests

Job summary

Buffalo Wild Wings is seeking a Service Manager in the United States to oversee takeout operations and guest entry experience, and to support shift operations.

You will coach team members to ensure tasks are performed effectively, develop training programs, and drive exceptional guest service. The role offers opportunities for advancement and a path to leadership within a fast-paced restaurant environment.

Qualifications

• 2 years of restaurant or bar management experience.
• Solid knowledge of labor laws, health codes, safe food handling and sanitation, and responsible alcohol service.

Responsibilities

• Oversee takeout operations and guest entry experience.
• Manage shift operations and coach team members to ensure tasks are performed effectively.

Skills

Restaurant management

Team training

Operations leadership

Tools

POS systems

Job description

Buffalo Wild Wings is seeking a Service Manager in the United States to oversee takeout operations and guest entry experience, and to support shift operations.

You will coach team members to ensure tasks are performed effectively, develop training programs, and drive exceptional guest service. The role offers opportunities for advancement and a path to leadership within a fast-paced restaurant environment.