Guest Experience Maestro

Casa Loma Beach Hotel; Laguna Beach (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Casa Loma Beach Hotel in Laguna Beach, CA, seeks a hotel hospitality professional to greet guests with warmth and provide attentive service across lobby, pool, and rooftop areas. You will ensure a seamless stay, conduct room orientations, and fulfill guest requests with a personal touch in a luxury setting.

Ideal candidates bring a high school diploma, hospitality experience, and relevant certifications like RBS and Food Handler’s Card.

Qualifications

• High School Diploma or equivalent with hospitality experience.
• RBS certification and Food Handler’s Card are preferred.

Responsibilities

• Greet guests warmly to kick off a memorable experience.
• Provide hospitality and beverage service across lobby, pool, and rooftop areas.
• Ensure seamless stays from check-in to departure and address guest needs.
• Offer personalized room orientations and cater to guest requests with care.
• Coordinate luggage and beach amenities to create moments that matter.

Skills

Multitasking

Communication

Attention to detail

Education

High School Diploma

Job description

Casa Loma Beach Hotel in Laguna Beach, CA, seeks a hotel hospitality professional to greet guests with warmth and provide attentive service across lobby, pool, and rooftop areas. You will ensure a seamless stay, conduct room orientations, and fulfill guest requests with a personal touch in a luxury setting.

Ideal candidates bring a high school diploma, hospitality experience, and relevant certifications like RBS and Food Handler’s Card.