Guest Experience & Legacy Park Lead

Christ Community Chapel; Hudson (OH); On-site; USD 40,000 - 52,000; Full time

Job summary

Christ Community Chapel is seeking a Guest Experience Associate to support the Guest Experience Director in creating environments where people encounter Jesus and feel loved, known, and at home. The role includes hospitality, volunteer leadership, and Legacy Park coordination for church-wide events.

You will recruit, train, and coordinate Guest Experience volunteers, ensure welcoming environments, and help implement effective systems and processes for weekend services and park programming.

Qualifications

• Bachelor's degree with 2+ years in hospitality, guest experience or similar.
• Strong relational and networking skills for volunteers, guests and partners.
• Excellent verbal and written communication skills.
• Highly organized with attention to detail and time management.

Responsibilities

• Recruit, train, schedule, and develop Guest Experience volunteers and teams (Ushers, Greeters, Parking, New Here, Next Steps).
• Create welcoming guest experiences from arrival through follow-up and next steps.
• Coordinate security and medical volunteer coverage for services and events.
• Support Guest Experience systems, processes, and ministry initiatives.
• Lead Legacy Park scheduling, events, and partnerships for church-wide/community use.
• Develop processes to ensure smooth Legacy Park operations and clear usage expectations.
• Build relationships with local organizations to boost Legacy Park engagement.
• Lead Legacy Park events logistics, vendors, and volunteer coordination.

Skills

Hospitality/Guest experience

Volunteer management

Event coordination

Communication

Relationship building

Education

Bachelor's degree

Job description

Christ Community Chapel is seeking a Guest Experience Associate to support the Guest Experience Director in creating environments where people encounter Jesus and feel loved, known, and at home. The role includes hospitality, volunteer leadership, and Legacy Park coordination for church-wide events.

You will recruit, train, and coordinate Guest Experience volunteers, ensure welcoming environments, and help implement effective systems and processes for weekend services and park programming.