Guest Experience Leader & Team Builder

Altar'd State; Sioux Falls (SD); On-site; USD 52,000 - 72,000; Full time

Job summary

Altar’d State in Sioux Falls, SD is seeking an Assistant Store Leader to elevate guest experiences and drive store performance. You’ll hire, train and develop a diverse team, model hospitality, and lead with a guest-first mindset to meet sales and operational goals.

Responsibilities include coaching, managing Mission Monday initiatives, ensuring visual standards, and delivering P&L results while recognizing high performers and maintaining a welcoming, community-focused store atmosphere.

Qualifications

• 1 year Retail or Hospitality Management
• Bachelor’s Degree preferred
• Proven record as a hospitality leader with knowledge in leadership, financial results and guest satisfaction

Responsibilities

• Cultivates a guest-focused environment by driving volume and anticipating guest needs
• Models excellent service standards and coaches associates to deliver exceptional guest experiences
• Recruit, train and develop a team to achieve individual, store, and company goals
• Foster team commitment through support, relationship building, and recognizing individual contributions
• Manages the Mission Monday campaign to positively impact your community to enhance people’s lives
• Holds self and the team accountable for achievement of P&L results and statistical standards
• Provides timely feedback, recognition, and rewards to associates, driving retention and performance

Skills

Communication

Hospitality leadership

People management

Financial acumen

Guest satisfaction

Entrepreneurial thinking

Education

Bachelor’s Degree preferred

Job description

Altar’d State in Sioux Falls, SD is seeking an Assistant Store Leader to elevate guest experiences and drive store performance. You’ll hire, train and develop a diverse team, model hospitality, and lead with a guest-first mindset to meet sales and operational goals.

Responsibilities include coaching, managing Mission Monday initiatives, ensuring visual standards, and delivering P&L results while recognizing high performers and maintaining a welcoming, community-focused store atmosphere.