Guest Experience Leader — Restaurant Operations

dlr-sonic; Carlisle (AR); On-site; USD 34,000 - 42,000; Full time

Job summary

D.L. Roger Corp of Sonic is hiring an Assistant Manager to support the General Manager in daily SONIC Drive-In operations. You will help steer team performance, guest satisfaction, and safety standards while maintaining a fast-paced, positive work environment.

The role emphasizes strong leadership, staff development, and effective communication to deliver the SuperSONIC guest experience across shifts.

Qualifications

• Leadership and communication skills required.
• High standards for self and team.
• Positive attitude during rushes or stressful situations.
• Resiliency and willingness to learn and grow.
• Ability to prioritize and complete tasks.
• Effective communication; basic math/reading skills.

Responsibilities

• Assist the General Manager in daily restaurant operations.
• Hire, train, supervise, and develop staff for a Great People experience.
• Ensure guest satisfaction and repeat visits with outstanding service.
• Set clear expectations and provide ongoing feedback.
• Maintain safe, clean, and sanitary store conditions.
• Oversee major costs: food/paper, labor, and guest service.
• Comply with all applicable laws and SONIC policies.

Skills

Leadership

Communication

Team supervision

Guest service

Problem solving

Flexibility

Time management

Basic math

Job description

D.L. Roger Corp of Sonic is hiring an Assistant Manager to support the General Manager in daily SONIC Drive-In operations. You will help steer team performance, guest satisfaction, and safety standards while maintaining a fast-paced, positive work environment.

The role emphasizes strong leadership, staff development, and effective communication to deliver the SuperSONIC guest experience across shifts.