Guest Experience Leader — Make Every Visit Shine

McDonald's; Marion (OH); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Competitive pay between $13.25 per hr

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or education

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

McDonald’s Marion, OH is seeking a Guest Experience Leader to welcome guests, check in with them, and ensure they enjoy their visit. This role emphasizes friendly service, quick resolution of concerns, and teamwork to keep the restaurant welcoming and clean.

You’ll learn promotions and benefits of the McDonald’s App, Mobile Order & Pay, and contribute to a positive guest experience through proactive communication and attentive service.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Effective communication and anticipation of customer needs.

Responsibilities

• Lead the guest experience and ensure they are enjoying their visit.
• Handle guest concerns and resolve to satisfaction.
• Collaborate with your team to maintain a welcoming, clean restaurant.
• Promote McDonald’s App, Mobile Order & Pay features.

Skills

Humility

Customer service

Communication

Teamwork

Job description

McDonald’s Marion, OH is seeking a Guest Experience Leader to welcome guests, check in with them, and ensure they enjoy their visit. This role emphasizes friendly service, quick resolution of concerns, and teamwork to keep the restaurant welcoming and clean.

You’ll learn promotions and benefits of the McDonald’s App, Mobile Order & Pay, and contribute to a positive guest experience through proactive communication and attentive service.