Guest Experience Leader: Housekeeping Supervisor

Prismhr Hire; Honolulu (HI); On-site; USD 52,000 - 70,000; Full time

Job summary

Prismhr Hire in Hawaii seeks a Housekeeping Supervisor to lead a hotel housekeeping team on the floor, ensuring rooms and public areas meet high standards and guest satisfaction remains central.

You will coordinate daily tasks, inspect spaces, collaborate with Front Office, Engineering and other departments, and mentor staff to deliver exceptional service in a fast-paced hotel environment.

Qualifications

• Hands-on leader with a focus on guest experiences.
• Ability to inspect guestrooms and public spaces against standards.
• Strong communication and coaching skills.
• Collaborates with Front Office, Engineering, Security and other departments.

Responsibilities

• Provide hands-on leadership to Room Attendants, Housepersons, and Public Area Attendants.
• Coordinate daily assignments and monitor team productivity.
• Inspect guestrooms and public areas for cleanliness, safety and readiness.
• Lead daily team briefings, set priorities, and communicate expectations.
• Address maintenance concerns and escalate to appropriate departments.

Skills

Leadership

Communication

Team development

On-the-floor leadership

Guest service mindset

Job description

Prismhr Hire in Hawaii seeks a Housekeeping Supervisor to lead a hotel housekeeping team on the floor, ensuring rooms and public areas meet high standards and guest satisfaction remains central.

You will coordinate daily tasks, inspect spaces, collaborate with Front Office, Engineering and other departments, and mentor staff to deliver exceptional service in a fast-paced hotel environment.