Guest Experience Leader - Housekeeping & Laundry

HIX FORT WAYNE LODGING LLC; Fort Wayne (IN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Employee Discounts

Free Uniforms

Training & Development

Free Breakfast

Job summary

HIX FORT WAYNE LODGING LLC is seeking a Housekeeping Manager to oversee housekeeping and laundry operations, ensuring brand standards and memorable guest experiences. The role requires strong leadership and the ability to maintain cleanliness at a high level.

You will manage daily activities, train staff, handle scheduling, and respond to guest requests while upholding quality. Weekend availability is required, with competitive hourly pay and benefits included.

Qualifications

• Proven housekeeping management experience in hospitality.
• Excellent leadership and team-building abilities.
• Strong attention to detail and cleanliness standards.
• Exceptional organizational and multitasking capabilities.

Responsibilities

• Manage the housekeeping and laundry operation to ensure brand standards are met.
• Direct the team and ensure all guests leave satisfied.
• Inspect all rooms daily to brand standards.
• Coordinate scheduling and inventory for housekeeping activities.
• Train staff and ensure compliance with company policies.
• Respond to guest complaints and special requests.

Skills

Leadership

Attention to detail

Organizational skills

Communication

Flexibility

Job description

HIX FORT WAYNE LODGING LLC is seeking a Housekeeping Manager to oversee housekeeping and laundry operations, ensuring brand standards and memorable guest experiences. The role requires strong leadership and the ability to maintain cleanliness at a high level.

You will manage daily activities, train staff, handle scheduling, and respond to guest requests while upholding quality. Weekend availability is required, with competitive hourly pay and benefits included.