Hotel Housekeeping & Guest Experience Attendant

Highgate Hotels, LP; Fort Wayne (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

Highgate Hotels, LP, Fort Wayne, IN, is seeking a House Attendant to maintain the cleanliness of assigned areas and deliver items to guestrooms at Hampton Inn Fort Wayne.

The role requires standing for long periods, lifting up to 100 pounds occasionally, and effective communication with guests and staff. This part-time position emphasizes guest satisfaction and adherence to hotel standards.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in the public areas according to hotel standards.
• Shampoo furniture as needed.
• Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
• Handle items for "Lost and Found" according to hotel standards.
• Clean guestrooms as needed.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Maintain storage of hotel equipment in proper area.
• Complete special projects as assigned by the Housekeeping Manager.
• Ensure overall guest satisfaction.

Skills

Physical stamina

Communication skills

Education

High School diploma

Job description

Highgate Hotels, LP, Fort Wayne, IN, is seeking a House Attendant to maintain the cleanliness of assigned areas and deliver items to guestrooms at Hampton Inn Fort Wayne.

The role requires standing for long periods, lifting up to 100 pounds occasionally, and effective communication with guests and staff. This part-time position emphasizes guest satisfaction and adherence to hotel standards.