Guest-Experience Leader: General Manager, Family Entertainment

Round One Entertainment Inc.; Escondido (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

Round One Entertainment Inc. in Escondido, California, is seeking a General Manager to oversee store operations, sales, and staffing. The role emphasizes customer satisfaction and high employee morale through strong leadership and training.

Candidates should have a minimum of 3 years in a GM role, with a proven track record in customer service excellence and operational efficiency. Excellent verbal communication and team-building skills are essential for success in this vibrant environment.

Qualifications

• Minimum of 3 years GM experience required.
• Strong focus on customer service and operational excellence.
• Excellent verbal communication skills and team-building ability.

Responsibilities

• Oversee store operations, sales and staffing.
• Ensure.customer satisfaction across all interactions.
• Improve employee morale through effective leadership and training.

Skills

Customer service

Verbal communication

Team building

Job description

Round One Entertainment Inc. in Escondido, California, is seeking a General Manager to oversee store operations, sales, and staffing. The role emphasizes customer satisfaction and high employee morale through strong leadership and training.

Candidates should have a minimum of 3 years in a GM role, with a proven track record in customer service excellence and operational efficiency. Excellent verbal communication and team-building skills are essential for success in this vibrant environment.