Guest Experience Leader: Front Office Manager (Daily Pay)

Schulte Hospitality Group; Boulder (CO); On-site; USD 61,000 - 65,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine & Mental Health care

Health Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on events/electronics/gym

Job summary

Schulte Hospitality Group is seeking a dynamic Front Office Manager in Boulder to lead daily hotel front desk operations and enhance guest experiences. You will oversee staff, manage schedules, and ensure top-tier service with a focus on efficiency and hospitality.

Minimum 3 years in a leadership role, strong communication, and a passion for guest satisfaction are required. This on-site role offers comprehensive benefits and a collaborative work environment within a growing hospitality group.

Qualifications

• Minimum of three (3) years in a similar leadership role.
• High School education; post-high school education preferred.
• Strong leadership, communication, and guest-service focus.

Responsibilities

• Monitor daily room status, rates, discount rates and packages.
• Pre-register guests and ensure readiness for check-in.
• Lead Front Office team and act as Manager on Duty as required.
• Manage staff scheduling, payroll, and budget considerations.
• Foster positive guest relations and effective staff communication.
• Hire, coach, and discipline direct reports.
• Support night, weekend, and holiday operations as needed.

Skills

Leadership

Communication

Time management

Guest service

Problem solving

Education

High School diploma

Job description

Schulte Hospitality Group is seeking a dynamic Front Office Manager in Boulder to lead daily hotel front desk operations and enhance guest experiences. You will oversee staff, manage schedules, and ensure top-tier service with a focus on efficiency and hospitality.

Minimum 3 years in a leadership role, strong communication, and a passion for guest satisfaction are required. This on-site role offers comprehensive benefits and a collaborative work environment within a growing hospitality group.