Front Office Manager — Guest Experience & Daily Pay

Schulte Restaurant Group; Boulder (CO); On-site; USD 61,000 - 65,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine

Health Insurance

401(k) Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Job summary

Schulte Hospitality Group in Boulder is seeking a dynamic Front Office Manager to lead daily hotel front desk operations, ensuring exceptional guest experiences and seamless room availability. You will direct staff, manage schedules, and collaborate with housekeeping to maintain guest satisfaction.

The ideal candidate has 3+ years in a leadership front desk role, strong communication and problem-solving skills, and a commitment to service excellence.

Qualifications

• Basic math skills.
• Ability to communicate effectively verbally and in writing.
• Strong leadership skills.
• In-depth knowledge of hotel Front Desk operations.

Responsibilities

• Monitors daily status of rooms, rates, discount rates and packages.
• Coordinates blocking of rooms.
• Acts as the Service Champion for the Front Office and creates a positive atmosphere for guest relations.
• Ensures staff communicates effectively with the Housekeeping team.
• Hires, coaches and disciplines direct reports.
• Works nights, weekends, and holidays as necessary.

Skills

Basic math

Communication

Leadership

Guest service

Education

High School diploma

Post-secondary education preferred

Job description

Schulte Hospitality Group in Boulder is seeking a dynamic Front Office Manager to lead daily hotel front desk operations, ensuring exceptional guest experiences and seamless room availability. You will direct staff, manage schedules, and collaborate with housekeeping to maintain guest satisfaction.

The ideal candidate has 3+ years in a leadership front desk role, strong communication and problem-solving skills, and a commitment to service excellence.