Guest Experience Leader | Build Inclusive Teams

Lululemon Athletica; Columbia Township (MO); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Employee discount

Health benefits

Paid time off

Retirement plan matching

Career development programs

Job summary

lululemon is seeking an Assistant Manager, Guest Experience for The Shoppes at Stadium to lead from the floor, coach team members, and ensure exceptional guest service daily. You will partner with the Store Manager on hiring, development, and operations, drive inclusive leadership, handle guest feedback, and help plan store initiatives while maintaining a safe, energetic shopping environment.

This role emphasizes belonging, performance feedback, and a strong focus on community and retail

Qualifications

• Must be legally authorized to work in the United States.
• 1 year people management experience
• 1 year leadership experience in store operations

Responsibilities

• Lead store leadership and develop team members.
• Manage guest experience and on-floor operations.
• Address guest feedback and resolve issues.
• Collaborate on hiring, scheduling, and training.
• Monitor store metrics to inform planning.

Skills

Leadership

Guest Experience

Team Building

Decision Making

Strategic Thinking

Change Management

Interactive Communication

Integrity

Inclusion & Diversity

Education

High School Diploma / GED

Bachelor’s degree or equivalent

Job description

lululemon is seeking an Assistant Manager, Guest Experience for The Shoppes at Stadium to lead from the floor, coach team members, and ensure exceptional guest service daily. You will partner with the Store Manager on hiring, development, and operations, drive inclusive leadership, handle guest feedback, and help plan store initiatives while maintaining a safe, energetic shopping environment.

This role emphasizes belonging, performance feedback, and a strong focus on community and retail