Guest Experience Leader | Assistant General Manager

Over Easy Queen Creek - Combs; Queen Creek (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

No late nights—home by dinner time

Competitive salary and bonus potential

Employee Discounts

80 hours of Paid Time Off per year

Medical, Dental, Vision insurance for

Disability coverage after 60 days

Birthday meal on us

Closed Thanksgiving and Christmas

Leadership development and advancement

Spark Brighter Days

Job summary

Over Easy is seeking an Assistant General Manager to lead the team, support operations, and ensure every guest leaves happier than they arrived. Youll own the guest experience, uphold brand standards, and mentor staff.

Responsibilities include staffing, coaching, and ensuring food quality, service, and safety while working on the floor Wednesday through Sunday. We value family, loyalty, and development opportunities within a positive culture.

Qualifications

• Minimum 1 year of restaurant management experience with a team of 10+.
• Must maintain valid Certified Food Protection Manager and Title 4 Manager certifications.
• Able to communicate clearly with teammates and leadership.
• Able to reach, bend, stoop, and frequently lift up to 50 pounds.
• Must be authorized to work in the U.S.

Responsibilities

• Lead by example with a strong, positive presence – especially when upper management is not in the building.
• Supervise daily operations to ensure excellence in food quality, service, cleanliness, and guest satisfaction.
• Direct and support proper staffing level, floor coverage, and team performance.
• Work on the floor Wednesday-Sunday, focusing on staff support and guest experience (including peak weekend shifts).
• Assist service during shoulder periods while maintaining leadership presence during peak hours.
• Maintain a clean, safe, and well-organized facility including all equipment and workspaces.
• Ensure every guest receives attentive, friendly, and timely service.

Skills

Restaurant leadership

Guest service

Communication

Team development

Time management

Education

Certified Food Protection Manager

Title 4 Manager Certification

Tools

Paylocity

Restaurant365

Toast POS

Office 365

Job description

Over Easy is seeking an Assistant General Manager to lead the team, support operations, and ensure every guest leaves happier than they arrived. Youll own the guest experience, uphold brand standards, and mentor staff.

Responsibilities include staffing, coaching, and ensuring food quality, service, and safety while working on the floor Wednesday through Sunday. We value family, loyalty, and development opportunities within a positive culture.