Guest Experience Lead & Training Coach

Ulta Beauty; Apex (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Ulta Beauty is seeking a Lead Cashier in Apex, NC to drive guest transactions and cashwrap excellence. This role also trains new cashiers, supports the leadership team, and focuses on loyalty program participation to boost store performance.

The ideal candidate has 2 years of cashiering experience, excellent communication, and the ability to lead peers while delivering outstanding customer service and achieving sales goals.

Qualifications

• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred
• Proven ability to delegate, multi-task, and problem-solve
• Demonstrated knowledge and passion for guest service and a competency for selling
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service
• Demonstrated experience in exceeding sales goals and training new hires

Responsibilities

• Contribute to meeting or exceeding store goals related to retail and service sales.
• Ensure each guest receives exceptional service at the cashwrap and with product recommendations.
• Train new cashiers and cross-train associates in cashiering.
• Support open/close register functions and maintain cashwrap appearance.
• Protect assets and maintain store standards and guest readiness.

Skills

Guest service

Excellent communication

Team leadership

Sales-focused

Problem solving

Education

High school diploma

Tools

Point of Sale system

Apple devices

Job description

Ulta Beauty is seeking a Lead Cashier in Apex, NC to drive guest transactions and cashwrap excellence. This role also trains new cashiers, supports the leadership team, and focuses on loyalty program participation to boost store performance.

The ideal candidate has 2 years of cashiering experience, excellent communication, and the ability to lead peers while delivering outstanding customer service and achieving sales goals.