Guest Experience Lead — Swim School Front Desk

Emler Swim School; Austin (TX); Presencial; USD 18 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition reimbursement

Referral bonus

Pay raises

Wellness program

Aflac insurance (discounted)

Pet insurance discounts

Voluntary 401(k)

Paid sick leave

Resumo da oferta

Emler Swim School is seeking a Front Desk Associate to greet families, assist with lesson enrollments, and support instructors in a welcoming, service-driven environment. You’ll be the first smiling face customers see, helping with schedules, payments, and registrations while learning the school’s swim curriculum.

You’ll join a energetic team that values customer care, teamwork, and personal growth, with paid training from day one and opportunities to cross-train as a swim instructor.

Qualificações

• Love greeting people with a smile and positive energy.
• Can chat easily with kids and parents.
• Stay organized even when things get busy.
• Enjoy working with a team and pitching in wherever needed.
• Are dependable and ready to stick to a set schedule.
• Don't mind being active on your feet throughout your shift.

Responsabilidades

• Greet customers with a smile and help them feel at home.
• Manage enrollments, process payments, keep things organized.
• Answer questions and support parents with schedules and registrations.
• Learn our swim curriculum to confidently guide families.
• Use creativity and empathy to solve customer challenges.
• Maintain a schedule that includes evenings and weekends.
• Stay active on the job, on your feet, and able to lift items when needed.

Conhecimentos

Greeting people

Positive energy

Kids & parent communication

Organized

Team player

Dependable

Active on feet

Descrição da oferta de emprego

Emler Swim School is seeking a Front Desk Associate to greet families, assist with lesson enrollments, and support instructors in a welcoming, service-driven environment. You’ll be the first smiling face customers see, helping with schedules, payments, and registrations while learning the school’s swim curriculum.

You’ll join a energetic team that values customer care, teamwork, and personal growth, with paid training from day one and opportunities to cross-train as a swim instructor.