Guest Experience Lead - Service, Growth & Perks

McDonald's; New Haven (IN); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Competitive pay from $14.50

Employee discounts

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in New Haven, Indiana, is looking for a Guest Experience Leader to ensure customer satisfaction and maintain a welcoming environment. You will handle guest concerns, work with your team to keep the restaurant clean, and offer insights into promotions. Ideal candidates should possess a humble demeanor, communication skills, and a passion for service. This role comes with flexible scheduling and various benefits, including competitive pay and employee discounts.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to anticipate customer needs.

Responsibilities

• Check in with guests and ensure enjoyment.
• Handle guest concerns and provide resolutions.
• Maintain a welcoming and clean environment.
• Provide insights into promotions and app features.

Skills

Hospitality

Effective communication

Customer service

Teamwork

Job description

A leading fast-food chain in New Haven, Indiana, is looking for a Guest Experience Leader to ensure customer satisfaction and maintain a welcoming environment. You will handle guest concerns, work with your team to keep the restaurant clean, and offer insights into promotions. Ideal candidates should possess a humble demeanor, communication skills, and a passion for service. This role comes with flexible scheduling and various benefits, including competitive pay and employee discounts.