Guest Experience Lead — Serve Guests, Spark Smiles

McDonald's Restaurants Limited; Ottawa (IL); Vor Ort; USD 17.000 - 24.000; Teilzeit

Benefits dieser Stelle

Competitive pay

Medical, dental and vision coverage

401k with matching contributions

Paid time off equal to 2% of grossearn

Archways to Opportunity (education)

Discount programs

Free meals / meal discounts

Zusammenfassung

McDonald’s Guest Experience Leader role located at a franchise restaurant offers an entry point to the McDonald’s family with the chance to grow through benefits and training. You will greet guests, assist with kiosks, support team operations, and ensure guest satisfaction in a fast-paced environment.

Starting pay begins at $15.00 per hour, with competitive benefits including health coverage, 401k, and paid time off.

Qualifikationen

• Must have outstanding attitude and willingness to learn and grow.
• Able to excel in a fast-paced, team environment.
• No specific degree required, 16+ to work at this restaurant.

Aufgaben

• Greet guests and communicate with them while taking orders.
• Assist guests with using the ordering kiosks.
• Provide help to those needing extra hands.
• Check guest satisfaction after they receive their food.
• Ensure kids receive a kid treat.
• Handle guest concerns or feedback.
• Communicate with the restaurant team to relay feedback and recommendations.

Kenntnisse

Greeting guests

Kiosk assistance

Team communication

Customer service

Problem solving

Jobbeschreibung

McDonald’s Guest Experience Leader role located at a franchise restaurant offers an entry point to the McDonald’s family with the chance to grow through benefits and training. You will greet guests, assist with kiosks, support team operations, and ensure guest satisfaction in a fast-paced environment.

Starting pay begins at $15.00 per hour, with competitive benefits including health coverage, 401k, and paid time off.