Guest Experience Lead — Create Feel-Good Moments

McDonald's Restaurants Limited; Florida; On-site; USD 17,000 - 23,000; Part time

Benefits offered by this job

Competitive pay

Archways to Opportunity education

Free meals/Uniforms

Discount programs

Job summary

McDonald’s Restaurants Limited is seeking a Guest Experience Leader for a part-time role at our franchise restaurant. You will greet guests, help with ordering including kiosks, assist guests needing extra hands, and ensure guest satisfaction from ordering through to service.

We offer competitive pay, education programs through Archways to Opportunity, meal and uniform perks, and growth opportunities in a fast-paced team environment. Must be 16+ to apply.

Qualifications

• Must be 16 years of age or older.
• Part-time role with hours between 8am and 8pm.

Responsibilities

• Greet guests and communicate with them while ordering.
• Assist guests with using ordering kiosks.
• Provide help to customers who need extra hands.
• Check satisfaction after food is served and assist as needed.
• Ensure kids receive a kid treat.
• Handle guest concerns and feedback.

Skills

Customer service

Communication

Kiosk assistance

Teamwork

Problem solving

Handling concerns

Job description

McDonald’s Restaurants Limited is seeking a Guest Experience Leader for a part-time role at our franchise restaurant. You will greet guests, help with ordering including kiosks, assist guests needing extra hands, and ensure guest satisfaction from ordering through to service.

We offer competitive pay, education programs through Archways to Opportunity, meal and uniform perks, and growth opportunities in a fast-paced team environment. Must be 16+ to apply.