Guest Experience Lead — Retail Operations

GameStop; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

GameStop is looking for a Retail Keyholder in Orlando, Florida. This role requires outstanding guest service skills and previous retail experience. Responsibilities include supervising store activities, maintaining a clean environment, and boosting sales through guest interactions and product knowledge. The ideal candidate should have a high school diploma, be at least 18 years old, and possess knowledge of video games. Full-time benefits include health, vision, and 401(k).

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and promptly greet guests.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the Point-of-Sale system.
• Promote GameStop’s unique guest benefits and programs.

Skills

Exceptional guest service skills

Clear verbal and written communication skills

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is looking for a Retail Keyholder in Orlando, Florida. This role requires outstanding guest service skills and previous retail experience. Responsibilities include supervising store activities, maintaining a clean environment, and boosting sales through guest interactions and product knowledge. The ideal candidate should have a high school diploma, be at least 18 years old, and possess knowledge of video games. Full-time benefits include health, vision, and 401(k).