Guest Experience Lead & Retail Keyholder

GameStop; Pittsburgh (Allegheny County); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental and vision insurance

Health insurance

Job summary

GameStop is seeking a Retail Keyholder in Pittsburgh, PA. The Keyholder assists the management team in supervising store activities, providing exceptional guest service, and maintaining a clean environment. Responsibilities include processing sales, supporting guests, and conducting inventory control. Candidates should have a high school diploma and experience in retail or guest service. This position may require working flexible hours, including weekends and holidays, and may include benefits such as health insurance and 401(k).

Qualifications

• Must provide proof of identity and eligibility to work legally in the U.S.
• Must be at least 18 years old.
• At least 1 year of retail sales or guest service experience preferred.

Responsibilities

• Provide best-in-class guest service by greeting guests and addressing inquiries.
• Support the shopping environment and nurture guest relationships.
• Process transactions accurately using POS system.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Video game knowledge

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Pittsburgh, PA. The Keyholder assists the management team in supervising store activities, providing exceptional guest service, and maintaining a clean environment. Responsibilities include processing sales, supporting guests, and conducting inventory control. Candidates should have a high school diploma and experience in retail or guest service. This position may require working flexible hours, including weekends and holidays, and may include benefits such as health insurance and 401(k).