Store Lead: Guest Experience & Sales

GameStop; Altoona (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop in Altoona, Pennsylvania is looking for a Retail Keyholder to provide outstanding guest service and support store management. The role includes responsibilities such as managing guest transactions, promoting guest programs, maintaining store standards, and assisting with inventory. Ideal candidates should be at least 18 years old, have prior retail experience, and demonstrate a strong knowledge of video games. Full-time positions also offer a range of benefits including health insurance and participation in incentive programs.

Qualifications

• Must be at least 18 years old.
• Must provide proof of identity and eligibility to work in the United States.
• At least 1 year of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Provide best-in-class guest service.
• Support overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.
• Promote GameStop's unique guest benefits.
• Maintain clean and organized store areas.
• Conduct store inventory counts and stock/restock merchandise.

Skills

Exceptional guest service skills

Video game knowledge

Basic math skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Job description

GameStop in Altoona, Pennsylvania is looking for a Retail Keyholder to provide outstanding guest service and support store management. The role includes responsibilities such as managing guest transactions, promoting guest programs, maintaining store standards, and assisting with inventory. Ideal candidates should be at least 18 years old, have prior retail experience, and demonstrate a strong knowledge of video games. Full-time positions also offer a range of benefits including health insurance and participation in incentive programs.