Store Lead: Guest Experience & Sales

GameStop; Johnstown (PA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Health insurance

401(k)

Incentive programs

Job summary

GameStop is hiring a Retail Keyholder in Johnstown, Pennsylvania. This position requires providing exceptional guest service, supporting store operations, and ensuring store cleanliness. Candidates should possess a high school diploma and have retail or guest service experience, along with being able to work in a fast-paced environment. Benefits include participation in incentive programs, 401(k), health insurance, and paid time off. Gamers are encouraged to apply!

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Provide best-in-class guest service.
• Support the overall shopping environment.
• Process guest purchases and returns accurately.
• Address guest comments or questions promptly.
• Promote GameStop’s unique guest benefits.
• Ensure cleanliness and organization of the store.
• Conduct store inventory counts.
• Assist management in sales, profit, and shrink goals.

Skills

Guest service skills

Communication skills

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Job description

GameStop is hiring a Retail Keyholder in Johnstown, Pennsylvania. This position requires providing exceptional guest service, supporting store operations, and ensuring store cleanliness. Candidates should possess a high school diploma and have retail or guest service experience, along with being able to work in a fast-paced environment. Benefits include participation in incentive programs, 401(k), health insurance, and paid time off. Gamers are encouraged to apply!