Store Lead: Guest Experience & Sales

GameStop; Erie (Erie County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental, vision, and health insurance

Incentive programs

Job summary

GameStop seeks a Retail Keyholder in Erie, PA, to assist store management in supervising store activities and providing outstanding guest service experiences. This role requires strong interpersonal and communication skills, knowledge of video games, and the ability to handle transactions accurately. Responsibilities include processing purchases, maintaining store cleanliness, and supporting team performance. The ideal candidate must be at least 18 years old and possess a high school diploma. GameStop offers benefits including 401(k), health insurance, and paid time off.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Provide best-in-class guest service and greet guests promptly.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.

Skills

Exceptional guest service skills

Problem-solving skills

Basic math skills

Bilingual English/Spanish speaking

Education

High school diploma or equivalent

Tools

POS computer system

Job description

GameStop seeks a Retail Keyholder in Erie, PA, to assist store management in supervising store activities and providing outstanding guest service experiences. This role requires strong interpersonal and communication skills, knowledge of video games, and the ability to handle transactions accurately. Responsibilities include processing purchases, maintaining store cleanliness, and supporting team performance. The ideal candidate must be at least 18 years old and possess a high school diploma. GameStop offers benefits including 401(k), health insurance, and paid time off.