Guest Experience Lead — Hospitality & Problem Solver

McDonald's; Woodbine (MD); On-site; USD 22,041 - 25,044; Part time

Benefits offered by this job

Competitive pay from $16.00 - $18.18 per hour

Employee discounts and free meals

Paid sick leave

Tuition reimbursement

401k plan

Medical, dental, and vision benefits

Job summary

A fast-food restaurant in Maryland is seeking a Guest Experience Lead to ensure guests enjoy their experience, handle concerns, and maintain a clean environment. The ideal candidate should be hospitable, passionate about helping others, and able to communicate effectively. This position offers competitive pay starting at $16.00 per hour with various perks such as employee discounts and tuition reimbursement.

Qualifications

• Ability to handle guest concerns and provide resolution.
• Desire to learn and grow.

Responsibilities

• Check in with guests to ensure they enjoy their experience.
• Work with the team to maintain a welcoming environment.
• Offer expert insight into promotions and app features.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Effective communication

Anticipate customer needs

Job description

A fast-food restaurant in Maryland is seeking a Guest Experience Lead to ensure guests enjoy their experience, handle concerns, and maintain a clean environment. The ideal candidate should be hospitable, passionate about helping others, and able to communicate effectively. This position offers competitive pay starting at $16.00 per hour with various perks such as employee discounts and tuition reimbursement.