Guest Experience Lead - Golf Car Operations

The Jackson Companies; Myrtle Beach, Northern (SC, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Ocean Lakes Family Campground in Myrtle Beach, SC seeks a Golf Car Supervisor to lead our front office team and ensure exceptional guest experiences. You will oversee daily operations, supervise staff, handle cash processes, and coordinate shift transitions in a fast-paced, guest-focused setting.

The role emphasizes leadership, organization, and a passion for creating memorable vacation memories for families and teammates alike.

Responsibilities

• Lead and support daily operations and coordinate shifts.
• Coach team members and help train new employees.
• Ensure accurate cash handling, deposits and end-of-day balancing.
• Oversee opening and closing procedures and system operations.
• Assist guests with golf car rentals, payments and service requests.
• Handle guest concerns professionally and resolve issues with a positive attitude.
• Process work orders, parts sales and department transactions.
• Maintain a clean, welcoming front office and promote teamwork.

Skills

Leadership

Customer service

Communication

Detail oriented

Team training

Job description

Ocean Lakes Family Campground in Myrtle Beach, SC seeks a Golf Car Supervisor to lead our front office team and ensure exceptional guest experiences. You will oversee daily operations, supervise staff, handle cash processes, and coordinate shift transitions in a fast-paced, guest-focused setting.

The role emphasizes leadership, organization, and a passion for creating memorable vacation memories for families and teammates alike.