Guest Experience Lead - Front Desk & Reservations

Better Talent; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

HSAs/FSAs

Job summary

Scenic Stays in Destin/30A is seeking a front desk associate for our onsite condominium complex. We value hospitality-driven, adaptable teammates who strive for high guest and owner satisfaction.

Responsibilities include reservations handling, guest greetings, coordinating with housekeeping and maintenance, and supporting the General Manager. Typical hours are 9am-5pm with weekend work; hourly pay ranges from $18 to $20 plus benefits such as PTO, health, dental, and vision.

Qualifications

• Strong communication skills in person and on the telephone.
• Good organizational skills.
• Ability to work weekends.

Responsibilities

• Ensure a positive guest/owner experience. Eye contact and smiling are essential.
• Assist guests with all phases of reservations, i.e., phone reservations, walk-ins, check-ins/check-outs, guest packets, etc.
• Answer all incoming calls in a professional and pleasant manner and with a "smile" in your voice.
• Prepare and follow up with work orders for owners and/or guests.
• Communicate with housekeeping and maintenance.
• Greet all coming into the front desk area.
• Assist General Manager and Assistant General Manager with other tasks as needed.

Skills

Communication

Organizational skills

Weekend availability

Job description

Scenic Stays in Destin/30A is seeking a front desk associate for our onsite condominium complex. We value hospitality-driven, adaptable teammates who strive for high guest and owner satisfaction.

Responsibilities include reservations handling, guest greetings, coordinating with housekeeping and maintenance, and supporting the General Manager. Typical hours are 9am-5pm with weekend work; hourly pay ranges from $18 to $20 plus benefits such as PTO, health, dental, and vision.