Guest Experience Lead - Front Desk (Part Time)

Home2 Suites Troy; Troy (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid Holidays

Paid Time Off

Employee Assistance Program

Fund

Job summary

Home2 Suites Troy is actively seeking a Front Desk Agent (Part Time) to welcome guests and manage check-ins/check-outs, ensure accurate payments, verify guest billing, and assist with reservations and requests in a friendly, professional, and timely manner. The role emphasizes delivering exceptional service while upholding brand standards.

Benefits include medical, dental, vision, disability, and life insurance, plus a 401(k) match, paid holidays and PTO, and access to an Employee Assistance

Qualifications

• Must be friendly, professional and timely in guest interactions.
• Strong desire to provide exceptional service and support to guests.

Responsibilities

• Process check-ins and check-outs.
• Secure payments and verify billing.
• Assist guests with reservations and requests.
• Provide high standards of guest service consistent with brand standards.

Skills

Team Player

Enthusiastic

Motivations

Ability to Make an Impact

Self-Starter

Job description

Home2 Suites Troy is actively seeking a Front Desk Agent (Part Time) to welcome guests and manage check-ins/check-outs, ensure accurate payments, verify guest billing, and assist with reservations and requests in a friendly, professional, and timely manner. The role emphasizes delivering exceptional service while upholding brand standards.

Benefits include medical, dental, vision, disability, and life insurance, plus a 401(k) match, paid holidays and PTO, and access to an Employee Assistance