Guest Experience Lead & Floor Leader

Lululemon Athletica; Houston, Northern (TX, KY); Hybrid; USD 64,472,000 - 76,870,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Retirement savings plan matching

Job summary

lululemon in Houston seeks a Guest Experience Lead who ensures every guest receives a quality in-store experience by delivering technical product education and guiding the team on the floor.

You will be part of the store leadership, driving performance against daily sales targets, participating in hiring, onboarding, coaching, and acting as Supervisor on Duty while fostering an inclusive, energetic environment.

Qualifications

• 1 year retail or customer experience.
• Some leadership or mentoring experience.
• High school diploma/GED or above.

Responsibilities

• Lead from the floor to deliver an exceptional guest experience.
• Provide technical product education to guests.
• Assist in store hiring, onboarding, and training.
• Review daily metrics to drive sales goals.
• Open and close the store per procedures.

Skills

Guest experience

Leadership

Communication

Teamwork

Education

High School diploma / GED

Job description

lululemon in Houston seeks a Guest Experience Lead who ensures every guest receives a quality in-store experience by delivering technical product education and guiding the team on the floor.

You will be part of the store leadership, driving performance against daily sales targets, participating in hiring, onboarding, coaching, and acting as Supervisor on Duty while fostering an inclusive, energetic environment.