Guest Experience Lead - Flexible Scheduling & Service Excellence

McDonald's; Chelsea (MI); On-site; USD 16,479 - 23,470; Full time

Benefits offered by this job

Competitive pay from $14.50

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement and/or educational assistance

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain in Chelsea, Michigan is seeking a Guest Experience Leader. This role involves ensuring guests enjoy their experience, resolving concerns, and maintaining a friendly environment. Ideal candidates will possess strong communication skills and a passion for service. Competitive pay starting at $14.50, along with benefits such as employee discounts and tuition reimbursement, are offered.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others.
• Desire to learn and grow.
• Ability to communicate effectively.

Responsibilities

• Check in with guests and ensure their enjoyment.
• Handle guest concerns to their satisfaction.
• Work with the team to maintain a welcoming environment.
• Provide insight into promotions and app features.

Skills

Customer service

Teamwork

Communication

Hospitality

Problem-solving

Job description

A leading fast-food chain in Chelsea, Michigan is seeking a Guest Experience Leader. This role involves ensuring guests enjoy their experience, resolving concerns, and maintaining a friendly environment. Ideal candidates will possess strong communication skills and a passion for service. Competitive pay starting at $14.50, along with benefits such as employee discounts and tuition reimbursement, are offered.